Our whistleblowing system
Becoming the trusted industry leader – this is the ambition of dormakaba, which guides us in everything we do. Helping us to achieve this goal are our corporate values Customer First, Curiosity, Performance, Courage and Trust – the latter also being our overlying brand promise. These values aligned to and underpinned by a consistently legal and ethical approach in all matters, are of essential importance for our sustainable corporate success. That is why we are asked to adhere to them regardless of where we do business in the world.
In order to preserve the integrity of dormakaba and to avert possible damages, it is important that potential compliance violations are reported. As outlined in dormakaba's Code of Conduct all our employees are encouraged to contact their Manager, HR or Group Compliance with any issues. Also, we ask our customers, suppliers and other business partners to approach their contact person at dormakaba in case of any concern.
However, there may be cases where employees or external parties might not want to report possible compliance violations openly. That is why dormakaba has implemented a publicly accessible, external whistleblowing tool which makes it possible to submit a report securely and anonymously. The system is available 24 hours a day, 7 days a week.